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Frequently Asked Questions:

• How long does Skin Doctors take to respond?

  We aim to reply to all enquiries within 48 hours on business days. For the quickest response, please use the contact form on this page.

• Where can I buy Skin Doctors products?

  Skin Doctors products are available through selected retail partners and pharmacies, including Amazon, Chemist Warehouse, Good Price Pharmacy and Terry White Chemmart, as well as leading independent pharmacies across Australia.

• Are Skin Doctors' products suitable for sensitive skin?

  Many Skin Doctors formulations are designed to suit a range of skin types, including sensitive skin. However, as individual skin responses vary, we always recommend patch testing any new product on a small area of skin for 24 hours before regular use. If you have a diagnosed skin condition, consult a healthcare professional before use.

• Can I use multiple Skin Doctors products together?

  Skin Doctors products are formulated to work together as part of a complementary skincare routine. When introducing new ingredients, it is generally recommended to start gradually and allow your skin to adjust before increasing the frequency of use.

• Are your products made in Australia?

  Yes! Skin Doctors products are formulated and manufactured in Australia to meet the highest standards.

• Do you offer products for specific concerns like pigmentation, wrinkles or acne?

  Yes – our ranges are targeted for concerns including pigmentation, wrinkles and fine lines, hydration, so you can find the right solution for your skin goals.

• Why can’t I purchase products online from you?

  Skin Doctors products are currently available through our trusted retailers, Chemist Warehouse, TerryWhite Chemmart,Good Price Pharmacy, Amazon and Independent Pharmacies.

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